How to make a claim

To report an incident please call us using the numbers provided or fill out the online form below. Even if you don’t intend on claiming yourself it is important that you notify us of any incident that you are involved in.

Damaged your windscreen? No need to complete this page or go on your portal. You can make a claim quickly and easily by just calling us on 0344 840 9506.

What should you do if you’ve had an accident?

  • It’s very important you contact us as soon as possible and when it is safe to do so
  • Remain calm
  • Don’t accept liability
  • Exchange details with the other party (including names, phone numbers and address, make, model and registration number of the vehicle, and details of their insurance company).
  • Take down details of any witnesses or police officers that attended the scene
  • Take photos if you can

Report your claim online

You can advise us of your claim details quickly and easily by completing and submitting the claim form below. This will allow us to log your claim and get to work for you.

Report your claim by phone

Please call our 24-hour claim service on 0344 840 9506